FAQ

frequently asked questions

To book a table, simply visit our Reservation Page and complete the form with your details. Once submitted, you’ll receive a confirmation via email or SMS. Please allow a short time for our team to process and confirm your request.

How do I cancel a booking?

To cancel your reservation, reply to the confirmation message you received or contact us directly through our Contact Us page. Please provide your name and booking details so we can assist you promptly.

What happens if I don't reconfirm my booking?

Bookings must be reconfirmed at least 2–3 hours before your reserved time. Unconfirmed bookings may be released to accommodate other guests, especially during peak hours.

Do you accept walk-ins?

Yes, we welcome walk-in guests depending on table availability. However, we recommend making a reservation in advance—especially on weekends and during special events—to ensure a guaranteed seat.

General Question

Payment Question

What payment methods do you accept?

We accept cash, GCash, and other popular e-wallets. Please ask our staff for available options at the time of billing.

Do prices include VAT and service charge?

Prices are inclusive of VAT. A standard service charge may be applied to your bill, especially for large groups or private events.

Can I split the bill?

Yes, we’re happy to split the bill among guests. Just let your server know in advance so we can assist you efficiently.

Do you offer senior citizen or PWD discounts?

Yes, we honor all government-mandated discounts for eligible senior citizens and persons with disabilities. Please present a valid ID upon billing.

Ready to Dine With Us?

Reserve your seat and enjoy comfort food with bold flavors at Don Conejos. Booking is quick and easy — we’ll take care of the rest.

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